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Switching from SwimTopia

Switching from SwimTopia to Golbi

How a swim club moves off SwimTopia: which swimmer, family, and dues records import cleanly, why meet results and times stay with your timing software, and where paid hands-on migration is the honest answer.

Market status

Why SwimTopia customers are asking.

SwimTopia was acquired by CampMinder in February 2025. An acquisition is not by itself a reason to leave — but it is usually the point at which a club finds out whether the roadmap and support it bought are the ones it keeps, so it is worth asking directly at renewal.

What moves

What can come across, and how you get it here.

There is no automatic import from SwimTopia, and we will not market one. Each record type below names the rung of our migration ladder it is reached from — the self-serve rungs are free to do yourself, and the hands-on rungs are a paid, quoted service.

Swimmers and families

Rung 1 — self-serve CSV import. Swimmer records with parents and guardians linked to them, which is what turns on Golbi's family privacy rules for minors.

Squads and groups

Rung 1 — self-serve CSV import. Training groups and squads with their coaches and who swims in each.

Season calendar

Rung 1 — self-serve CSV import. Practices, meets, and venues as calendar entries, imported from a schedule export.

Dues and fee balances

Rung 2 — guided migration kit. Paid and unpaid state with external payment references, loaded as private ledger notes.

Volunteer and job commitment records

Rung 3 — assisted mapping, a paid service. Job-credit and commitment tracking rarely exports in a shape that loads cleanly, so it is mapped with you and previewed before writing.

What does not

What stays behind — and why we say so up front.

Stored card and bank details — payment credentials never transfer between platforms. Families re-enter them once, securely, wherever your group turns online payments on. Online collection is gated on your plan and on connecting your organization's own payment account; where it is on, your organization is the merchant of record and Golbi never holds the funds.
Historical processor transactions — past charges and payout history stay in the old system's reports. Balances come across as your private ledger's starting point, not as a transaction feed.
Meet results, times, and entry files — swim history stays with the timing and results software built for it, and is not something Golbi replaces.
Job-credit rules and automatic fee logic — the balances come across, but the rules that produced them are set up again on the new platform.
Old chat and message history — past conversations remain in the tool they happened in.
Sequence

How boards usually sequence the move.

Swim clubs move between seasons. Confirm your timing and results workflow stays where it is, then import swimmers, families, and squads, rebuild registration questions and public pages, and bring dues and job-commitment balances over last so the season opens on a settled number.

Questions

Switching from SwimTopia: common questions.

What happens to our meet results and times?

They stay with your timing and results software. Golbi is not a meet-management or results system and does not pretend to be one — this move is about your people, squads, dues, and public pages, not your times database.

Can we keep our volunteer job-credit system?

The balances can come across through the paid assisted rung, but the rules that generate credits are configured again rather than migrated. It is also worth knowing that Golbi's wider volunteer program management is Restricted, so scope this in conversation first.

Do families have to re-register?

Their records and balances come across, so nobody starts from scratch or pays twice. What each family does once is re-enter payment details, because stored card and bank credentials never transfer between platforms.

Can we collect swim dues online?

Online collection is gated on your plan and on connecting your club's own payment account, and it is not on by default. Where it is on, your club is the merchant of record and money settles to your account — Golbi never holds it. Until then, dues are tracked as a private ledger with payment instructions.

Related

Keep reading.

Pricing a move off SwimTopia?

Tell us what you're on and how messy the export is. We'll point you at the right rung of the ladder — self-serve, or a paid, hands-on migration.