Switching from RecDesk to Golbi
What a move off RecDesk involves for a small recreation department: which household, program, and registration records export cleanly, what accessibility and procurement questions to settle first, and where paid migration takes over.
One place for the public website, private admin work, and safer member workflows.
Why RecDesk customers are asking.
RecDesk became part of the Xplor recreation portfolio when the Xplor Technologies and Clubessential merger closed in early 2026, putting it alongside RecTrac, nextRec, CampBrain and ePACT — several of them overlapping and mid-integration. As of the August 2026 landscape sweep RecDesk published a SOC 2 Type 2 report but no accessibility conformance statement or VPAT.
What can come across, and how you get it here.
There is no automatic import from RecDesk, and we will not market one. Each record type below names the rung of our migration ladder it is reached from — the self-serve rungs are free to do yourself, and the hands-on rungs are a paid, quoted service.
Households and residents
Rung 1 — self-serve CSV import. Household records with the members attached to them, which is how residency and family scoping carry over.
Programs and their rosters
Rung 1 — self-serve CSV import. Program and activity offerings with who was enrolled in each.
Schedules and facility bookings
Rung 1 — self-serve CSV import. Sessions, times, and locations, imported from a schedule or calendar export.
Registration form questions
Rung 2 — guided migration kit. The questions you ask residents, rebuilt from templates rather than converted automatically.
Multi-year registration and balance history
Rung 3 or 4 — assisted or white-glove, a paid service. Departments carrying several seasons of history usually want a mapped, reviewed load rather than a self-serve one.
What stays behind — and why we say so up front.
How boards usually sequence the move.
Public agencies should settle procurement and accessibility questions before the data questions, because those set the calendar. Once the paperwork is clear, households and programs import first, registration questions and public pages follow, and multi-season history comes last through a reviewed load.
Switching from RecDesk: common questions.
What should a department settle before the data work starts?
Procurement route and accessibility posture. The Department of Justice's ADA Title II web rule deadlines began in April 2026 for governments, so ask any vendor for its accessibility conformance statement in writing. That answer, not the export format, usually sets the calendar for a public-sector move.
Can residents register and pay online after the move?
Registration is available, and online payment collection is gated on your plan and on connecting your organization's own payment account rather than being on by default. Where it is on, your agency is the merchant of record and money settles to your own account — Golbi never holds the funds.
Do we lose our registration history?
Not the parts that matter operationally. Enrollments, rosters, and balances come across through the mapped, reviewed load. Processor transaction history stays in the old system's reports, because past charges cannot be exported and reattached.
How much of this can we do ourselves?
More than most departments expect. Households, programs, rosters, and schedules are self-serve CSV imports with our templates. It is multi-season history and messy legacy exports that push a move onto the paid assisted or white-glove rungs.
Keep reading.
Pricing a move off RecDesk?
Tell us what you're on and how messy the export is. We'll point you at the right rung of the ladder — self-serve, or a paid, hands-on migration.