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Switching from Sports Connect

Switching from Sports Connect to Golbi

A practical migration path off Sports Connect: which rosters, guardians, and dues records export cleanly, what your governing-body affiliation means for the move, and where a paid hands-on migration is the honest answer.

Market status

Why Sports Connect customers are asking.

Sports Connect sits inside the PlayMetrics portfolio following the May 2026 SportsEngine acquisition, alongside several overlapping sibling products. Its distribution runs through national governing-body affiliations, so it is worth confirming what your affiliation actually requires before assuming the platform is fixed in place.

What moves

What can come across, and how you get it here.

There is no automatic import from Sports Connect, and we will not market one. Each record type below names the rung of our migration ladder it is reached from — the self-serve rungs are free to do yourself, and the hands-on rungs are a paid, quoted service.

Registrants and guardians

Rung 1 — self-serve CSV import. Player records with the guardians attached to them, so household privacy applies from day one.

Divisions, teams, and rosters

Rung 1 — self-serve CSV import. Age groups, divisions, teams, and their rosters, with coach and manager role labels.

Registration form questions

Rung 2 — guided migration kit. The questions and fields you ask families, rebuilt quickly from your current forms using our templates.

Dues and fee balances

Rung 2 — guided migration kit. Outstanding and settled amounts with their external payment references, as private ledger notes.

Legacy exports with combined name and address fields

Rung 3 — assisted mapping, a paid service. Older export formats often need columns split and households reconstructed before a clean load.

What does not

What stays behind — and why we say so up front.

Stored card and bank details — payment credentials never transfer between platforms. Families re-enter them once, securely, wherever your group turns online payments on. Online collection is gated on your plan and on connecting your organization's own payment account; where it is on, your organization is the merchant of record and Golbi never holds the funds.
Historical processor transactions — past charges and payout history stay in the old system's reports. Balances come across as your private ledger's starting point, not as a transaction feed.
Governing-body affiliation records — anything your national organization holds stays with them; a platform move does not change your affiliation or its reporting obligations.
Background-check artifacts — screening results are held by the screener, not exported between platforms.
Vendor-specific integrations and automations — connectors are rebuilt on the new platform, not copied across.
Sequence

How boards usually sequence the move.

Confirm what your governing-body affiliation actually requires first, because that answer shapes the sequence. Then export people and rosters, rebuild your registration questions, publish the new public pages, and bring dues balances last. Boards that check the affiliation question up front avoid the only surprise this migration reliably produces.

Questions

Switching from Sports Connect: common questions.

Does our national affiliation stop us switching platforms?

That depends on your governing body, and it is the first thing to check. Some affiliations require particular reporting rather than a particular platform. Get the requirement in writing before you plan the sequence, because it changes what has to run in parallel.

Can we import our old registration forms?

The questions and fields come across, rebuilt from your current forms with our templates. Historical submissions import when your export includes them cleanly. There is no automatic form converter, and we will not claim one.

Will families have to pay again to re-register?

No. Balances come across as ledger notes so nobody is billed twice for a season already paid. What does not transfer is stored card and bank details — those are re-entered once by each family, securely, wherever your group turns online payments on.

How messy is a legacy Sports Connect export?

Older formats often combine names or addresses into single columns and flatten households. That is exactly what assisted mapping is for: you send the export, we line up the columns and rebuild households, and you approve a preview before anything is written.

Pricing a move off Sports Connect?

Tell us what you're on and how messy the export is. We'll point you at the right rung of the ladder — self-serve, or a paid, hands-on migration.