Switching from Crossbar to Golbi
How a move off Crossbar works: the records that export and import cleanly, what club-to-league syncing means for your data, what stays behind, and when a paid hands-on migration is the honest recommendation.
One place for the public website, private admin work, and safer member workflows.
Why Crossbar customers are asking.
Crossbar is one of the brands inside the PlayMetrics portfolio as of the May 2026 SportsEngine acquisition, and its pricing is not published. Where a brand sits under a larger portfolio, boards often find the renewal conversation is the moment the roadmap gets clarified — a good time to price alternatives.
What can come across, and how you get it here.
There is no automatic import from Crossbar, and we will not market one. Each record type below names the rung of our migration ladder it is reached from — the self-serve rungs are free to do yourself, and the hands-on rungs are a paid, quoted service.
People, households, and guardians
Rung 1 — self-serve CSV import. Contact records with parents linked to children, which is what turns on Golbi's family privacy rules.
Teams and rosters
Rung 1 — self-serve CSV import. Your club's teams, staff, and who is rostered where.
Schedules and locations
Rung 1 — self-serve CSV import. Practices, games, and venues, imported from a calendar export.
Volunteer and duty sign-up sheets
Rung 2 — guided migration kit. The shape of your sign-up sheets — slots, roles, and dates — rebuilt from templates. Event sign-up lists are re-opened rather than back-filled.
Club-and-league data that lives in two systems
Rung 3 or 4 — assisted or white-glove, a paid service. Where records were synced between a club and a league instance, we work out which copy is authoritative before loading anything.
What stays behind — and why we say so up front.
How boards usually sequence the move.
Start by settling which system holds the authoritative copy of each record, because a synced club-and-league setup is the part of this move that goes wrong when it is rushed. Once that is agreed, people and rosters import first, public pages and forms follow, and dues balances come last.
Switching from Crossbar: common questions.
We sync with our league. Does switching break that?
It changes it, so plan for it rather than discovering it. Work out which system holds the authoritative copy of each record before you export. Where a league instance owns data, that copy stays with the league and your club imports its own records.
Can our volunteer sign-up sheets move across?
The structure does — slots, roles, and dates, rebuilt from templates. Historical sign-up lists are not back-filled; you re-open the sheets for the coming season. Note that Golbi's wider volunteer program management is Restricted and not generally available, so this is event sign-ups rather than a full volunteer programme.
How long does a club-sized move take?
For a club with clean lists and no league sync to unpick, the self-serve rungs are typically a few working sessions rather than a project. Synced setups and messy exports take longer, which is what the paid assisted and white-glove rungs exist for.
Do we need to run both platforms at once?
Usually only briefly, and only for whatever your league or governing body still requires. Your existing site stays live until you point the domain at the new one, so there is no gap for families.
Keep reading.
Pricing a move off Crossbar?
Tell us what you're on and how messy the export is. We'll point you at the right rung of the ladder — self-serve, or a paid, hands-on migration.